Open SMS - SMS Marketing made easy on Salesforce

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Open SMS - SMS Marketing made easy on Salesforce

SMS can simply be sent, received, and acted upon faster than all other marketing techniques. According to mobileSQUARED, 90% of all SMS messages are read within 3 minutes ? making this the most immediate and most well-received communication medium in history. Over 80% of Americans send and receive text messages, according to a 2013 Pew Research study. Portio Research projects that by the end of 2017, nearly two trillion messages will be sent annually from businesses to customers throughout the world.

For people using Salesforce for Sales, Marketing or Support, a messaging app makes life a lot easier. Whether it is to advertise a new product/service, launch a campaign, send alerts and reminders or just connect with company stakeholders, instant contact is now just an SMS away. With these benefits in mind, AppShark launched Open SMS on the Salesforce Appexchange last year, a unique enterprise messaging service which allows you to connect with leads and contacts by sending single or bulk SMS from any Salesforce or application. This year, Open SMS is available with plenty of new features and updates. With Open SMS you can

?Send Single SMS to Lead, Contact, Account or Opportunity
?Send bulk SMS to Leads, Contacts, Accounts or Opportunities
?SMS Chat ? Chat with Leads or Contacts directly from Salesforce
?TwowaySMS ? You can now receive incoming messages from any mobile
?SMS scheduler ? Schedule your SMS for any date in the future
?Activity Management - Tasks are created for Contacts or Leads for either single or bulk SMS
?Send SMS to Assigned User whenever a Task or Event is assigned
?Get Comprehensive analysis on SMS activity through Reports and Dashboards
?Send a quick SMS with the help of Predefined Message Templates
? Easy Configuration - Supports a wide range of SMS Gateway providers
?Language Support ? Send and Receive an SMS in the language of your choice
? Customize Open SMS for your business using APIs

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